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Warranty Repairs

Details of Ingersoll-Rand Warranty - UK Only

All the Ingersoll Rand products that we sell carry a minimum of 12 months' warranty.

Some MAX range Impactools have a 24 month warranty, see product listings for details.

Your original invoice is required to support any warranty claim, there is no requirement to register your tool with Ingersoll-Rand online for UK purchases.

Some products carry a limited extended warranty of up to 36 months. Please refer to the information supplied by Ingersoll-Rand for full details.

Marmax Air Power are not an authorised repair agent for any Ingersoll Rand products and therefore should you need to claim under warranty within the UK, we recommend that you contact the approved Ingersoll Rand Service Centre below:-

Serenco UK Ltd - Unit 3 Wellingborough Road, Sywell, Northampton, Northamptonshire, NN6 0BN. Telephone: 01604 790982 Contact : Dave Griffiths E Mail: dsg@serenco.co.uk

Your VAT invoice will be required as a proof of purchase, to validate any warranty claim, please
contact the Service Centre before returning tools as they may be able to resolve your problem over the phone.

IQv12 & 20 Cordless Warranty Details ( from Ingersoll-Rand web site )

IQV Cordless Tool Warranty Terms and Conditions

The following warranty terms and conditions apply only to applicable products as specified by Ingersoll Rand. The warranty terms and conditions below are customer’s exclusive remedies and Ingersoll Rand’s sole liability for any warranty claims. The Warranty Period (hereinafter defined) for any IQV Series tool, battery, or charger repair or replacement furnished to correct a warranty failure will be the unexpired term of the Warranty Period applicable to the repaired or replaced IQV Series tool, battery, or charger.

1 Year Tool, Battery and Charger Replacement Warranty

Ingersoll Rand warrants the applicable IQV Series tool, battery*, and charger to be free of defects in material and workmanship, for a period of one (1) year from original date of purchase from Ingersoll Rand or an authorized Ingersoll Rand Distributor (the “Warranty Period”). If the applicable IQV Series tool, battery, or charger fails within the Warranty Period, the suspect component will be evaluated by an Ingersoll Rand certified Service Center. Ingersoll Rand will provide pre-paid postage and packaging if requested by the customer. Ingersoll Rand will replace without cost any applicable IQV Series tool, battery, or charger to be found defective in materials or workmanship, including shipping, parts and labor charges. Successive claims are subject to be repaired or replaced as determined by Ingersoll Rand certified Service Center guidelines. This warranty does not cover damage from repairs, replacements, or adjustments made or attempted by anyone other than Ingersoll Rand certified Service Centers. The effects of abuse, normal wear and tear, improper maintenance, or accidents are specifically excluded.

2 Year Battery High Capacity Battery Replacement Warranty

Ingersoll Rand warrants the IQV Series battery with an Ah rating of 2.4 or greater to be free from defects in material and workmanship, for a period of two (2) years from original date of purchase** from Ingersoll Rand or an authorized Ingersoll Rand Distributor (the “Warranty Period”). If the applicable IQV Series battery fails within the two (2) year Warranty Period, the suspect component will be evaluated by an Ingersoll Rand certified Service Center. Ingersoll Rand will provide pre-paid postage and packaging if requested by the customer. Ingersoll Rand will replace without cost any applicable IQV Series battery to be found defective in materials or workmanship, including shipping, parts and labor charges. Successive claims are subject to be repaired or replaced as determined by Ingersoll Rand certified Service Center guidelines. This warranty does not cover damage from repairs, replacements, or adjustments made or attempted by anyone other than Ingersoll Rand certified Service Centers. The effects of abuse, normal wear and tear, improper maintenance, or accidents are specifically excluded.

3 Year Tool and Charger Limited Warranty

Ingersoll Rand warrants the IQV Series cordless tool and charger will be free of defects in material and workmanship for a period of three (3) years from the original date of purchase from Ingersoll Rand or an authorized Ingersoll Rand Distributor (the “Warranty Period”). During this 3 Year Warranty Period, Ingersoll Rand will, at its option, repair or replace without cost any IQV Series tool or charger to be found defective in materials or workmanship after evaluation by an Ingersoll Rand certified Service Center, including shipping, parts and labor charges. This warranty does not cover damage from repairs, replacements, or adjustments made or attempted by anyone other than Ingersoll Rand certified Service Centers. The effects of abuse, normal wear and tear, improper maintenance, or accidents are specifically excluded.



Ingersoll Rand shall in no event be liable for any consequential, incidental, indirect, punitive or special damages.



OTHER THAN AS SET FORTH ABOVE INGERSOLL RAND MAKES NO OTHER WARRANTY OR REPRESENTATION OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT THAT OF TITLE, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED.



* Battery with less than 2.4Ah rating will be warranted for a period of one (1) year from the original date of purchase or 18 months from the date stamp on battery, whichever is later.



** Battery with Ah rating of 2.4 or greater will be warranted for a period of two (2) years from the original date of purchase or 30 months from the date stamp on battery, whichever is later.